Track Your Order

**Track Your Order**

Stay updated on your order's journey from our warehouse to your doorstep.

**How to Track Your Order**

Once your order has been shipped, you will receive a shipping confirmation email containing:
- Your order number
- Tracking number
- Direct link to track your package
- Estimated delivery date

**Tracking Your Package**

**Step 1: Check Your Email**
Look for the shipping confirmation email from MUSEMASH WEAR. Check your spam/junk folder if you don't see it in your inbox.

**Step 2: Click the Tracking Link**
Click on the tracking link provided in the email, or copy and paste the tracking number into the courier's website.

**Step 3: Monitor Your Delivery**
Follow your package's progress in real-time as it makes its way to you.

**Tracking Timeline**

- **Order Placed**: You'll receive an order confirmation email immediately
- **Processing**: 1-2 business days - Your order is being prepared
- **Shipped**: You'll receive a tracking number via email
- **In Transit**: Your package is on its way
- **Out for Delivery**: Your package will arrive today
- **Delivered**: Your package has been delivered

**When Will I Receive My Tracking Number?**

Tracking numbers are typically sent within 24-48 hours after your order is placed. During busy periods (holidays, sales), this may take slightly longer.

**Tracking Number Not Working?**

If your tracking number isn't working:
- Wait 24 hours - It can take time for the courier to update their system
- Check that you've copied the entire tracking number correctly
- Make sure you're using the correct courier's website
- Contact us at musemashwear@gmail.com if the issue persists

**No Tracking Email Received?**

If you haven't received your tracking email:
- Check your spam/junk folder
- Verify the email address on your order is correct
- Allow up to 48 hours for processing
- Contact us at musemashwear@gmail.com with your order number

**Delivery Issues**

**Package Marked as Delivered But Not Received:**
- Check with neighbors or building reception
- Look around your delivery location (porch, garage, etc.)
- Verify the delivery address on your order
- Contact the courier directly
- Contact us at musemashwear@gmail.com if you still can't locate your package

**Delayed Delivery:**
- Check the tracking information for updates
- Weather or customs may cause delays
- Contact the courier for more information
- Contact us at musemashwear@gmail.com if your package is significantly delayed

**Track Without a Tracking Number**

If you don't have your tracking number, you can contact us at [your-email] with:
- Your order number
- Email address used for the order
- Name on the order

We'll provide you with your tracking information.

**International Orders**

For international shipments:
- Tracking may show limited information until the package enters your country
- Customs processing can add 3-7 days to delivery time
- You may need to pay customs fees upon delivery
- Contact your local customs office for specific inquiries

**Order Status in Your Account**

You can also check your order status by:
1. Logging into your account on our website
2. Going to "Order History"
3. Clicking on your order number
4. Viewing tracking information and order details

**Need Help?**

If you have any questions about tracking your order or need assistance, please contact us:

Email: musemashwear@gmail.com
Response Time: Within 24 hours

Please include your order number in all correspondence for faster assistance.

**Delivery Preferences**

Some couriers allow you to:
- Request a specific delivery time
- Redirect your package to a pickup point
- Leave delivery instructions
- Reschedule delivery

Check your tracking page for available options with your courier.