Payment Methods
**Payment Methods**
We offer a variety of secure payment options to make your shopping experience convenient and safe.
**Accepted Payment Methods**
**Credit & Debit Cards**
We accept all major credit and debit cards:
- Visa
- Mastercard
- American Express
- Maestro
**Digital Wallets**
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
**Other Payment Options**
- Cash on Delivery (COD) - Available for select locations within Romania
- Bank Transfer - Contact us for bank details
**Payment Security**
Your payment information is always protected. We use industry-standard SSL encryption to ensure your data is transmitted securely.Â
- We never store your complete credit card information on our servers
- All card payments are processed through secure, PCI-DSS compliant payment gateways
- Your financial information is encrypted and protected at all times
**Payment Process**
1. Add items to your cart
2. Proceed to checkout
3. Enter your shipping information
4. Select your preferred payment method
5. Complete payment securely
6. Receive order confirmation via email
**Currency**
All prices on our website are displayed in EUR (Euro). Your bank or payment provider may convert the amount to your local currency and may apply conversion fees.
**Payment Authorization**
When you place an order, we request authorization from your payment provider. The funds will be held but not charged until your order is processed and shipped.
**Failed Payments**
If your payment fails, please:
- Check that your card details are entered correctly
- Ensure you have sufficient funds available
- Verify that your card is authorized for online purchases
- Contact your bank if the issue persists
- Try an alternative payment method
Common reasons for payment failure:
- Incorrect card details
- Insufficient funds
- Card expired
- Card not authorized for international/online transactions
- Bank security restrictions
**Billing Information**
Please ensure your billing address matches the address registered with your payment method. Incorrect billing information may result in payment delays or order cancellation.
**Order Confirmation**
Once your payment is successfully processed, you will receive:
- An order confirmation email immediately
- A shipping confirmation with tracking number when your order is dispatched
**Refunds**
Refunds are processed to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account after we process it. For more information, please see our Return Policy.
**Cash on Delivery (COD)**
Available for orders within Romania only:
- Pay in cash when you receive your order
- COD fee may apply
- Please have the exact amount ready for the courier
- COD is subject to order value limits
**Invoices**
A digital invoice will be sent to your email address after your order is confirmed. If you need a VAT invoice or have specific invoicing requirements, please contact us at musemashwear@gmail.com before placing your order.
**Price Matching**
All prices are final at the time of purchase. We do not offer price adjustments for items purchased before a sale or promotion.
**Questions About Payment?**
If you have any questions about payment methods or encounter any issues during checkout, please contact us at [your-email] and we'll be happy to assist you.
**Fraud Prevention**
To protect against fraud, we may:
- Request additional verification for certain orders
- Contact you to confirm order details
- Cancel suspicious orders
- Report fraudulent activity to relevant authorities
We reserve the right to refuse or cancel any order that we suspect may be fraudulent.