Shipping Policy

**Shipping Policy**

We strive to deliver your order as quickly and safely as possible. Please review our shipping policy below.

**Processing Time**
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

**Shipping Methods and Delivery Times**

**Domestic Shipping (Romania):**
- Standard Shipping: 2-3 business days
- Express Shipping: 1-2 business days

**International Shipping:**
- Europe: 5-7 business days
- Rest of World: 7-14 business days

Please note that delivery times are estimates and may vary due to customs processing or other unforeseen delays.

**Shipping Costs**
Shipping costs are calculated at checkout based on your location and order weight. 

- Free shipping on orders over [amount] EUR within Romania
- International shipping rates vary by destination

**Order Tracking**
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the courier's website.

**Shipping Restrictions**
We currently ship to most countries worldwide. However, some remote areas may not be serviceable. If we cannot ship to your location, we'll contact you immediately.

**Customs and Import Duties**
For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our shipping costs and must be paid by the recipient upon delivery.

**Lost or Stolen Packages**
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. If your tracking shows the package was delivered but you haven't received it, please contact the shipping carrier and your local post office.

**Incorrect Address**
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your address, contact us immediately at musemashwear@gmail.com.

**Damaged Packages**
If your package arrives damaged, please contact us immediately at musemashwear@gmail.com with photos of the damage. We'll work with you to resolve the issue.

**Delivery Issues**
If you experience any delivery issues or have questions about shipping, please contact us at musemashwear@gmail.com and we'll be happy to assist you.

**Holiday Shipping**
During peak holiday seasons, processing and delivery times may be extended. We recommend ordering early to ensure timely delivery.

**Questions**
For any shipping-related questions, please contact us at musemashwear@gmail.com